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At Isis, we provide the full software implementation services needed for successful installation of all the
products we sell. From our business applications to our network applications, we provide all the services
you need to have a successful implementation. We also work very hard at managing your implementation
to make sure your project stays on time and under budget.
The minute you start working with Isis, you will appreciate our distinct angle on providing solutions. We call it the
total solution management approach. It has earned us the reputation for delivering effective answers for every business technology need. We take the time to listen
to you, determine your requirements, and provide you with the most effective solution possible. Once we start a project, Isis seeks to
thoroughly understand your business objectives, current processes and project requirements. Through regular meetings and updates we work with
you to deliver the most effective, and cost-effective solutions to meet the challenges of your organization. We identify your requirements, and
then we over-deliver on those requirements. Isis' solutions focus specifically on increasing market competitiveness, improving client
business productivity, and providing total project management from the front to the back office.
Our software services cycle follows strict steps, which we find provides practically a 100% success rate for our clients:
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AREA |
STEPS |
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Vision |
- Understand the client's core business
- Understand the client's IT environment
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Assess |
- Identify business problems and infrastructure challenges
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Plan |
- Propose a business solution to meet challenges
- Define scope of work
- Map project milestones and success criteria
- Document the environment (current and desired)
- Develop full project plan with schedules and staffing needs
- Communicate plans to project managers and end users
- Conduct internal training
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Test |
- Test
the system where applicable
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Deploy |
- Install
hardware
- Install
software
- Implement software
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Training |
- Train
team leaders and performance teams
- Train
customer's users
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Benchmark |
- Measure
results
- Provide
timely reports and conduct meetings
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Support |
- Provide
support to client and its end users
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